and review the answers Start with user groups that for depth interviews don ’ t require additional training other than good interview skills, examples include, Dyslexia, mild vision impairment, mild motor disability Use the market research societies buyers guide to find recruitment agencies that specialise in the area you are looking to recruit in Page Selecting respondents: 2 Work with recruitment agencies, give them as much information as you can we are sharing sample screening information with you for Dyslexia Always ask how the condition impacts on whatever you are testing i.e. Selecting respondents: 1 You probably already have interviewed users with access needs, many people aren ’ t aware they have a condition Dyslexia, Autistic spectrum, mild visual impairment, ADHD Make it part of the process next time you are creating personas As well as all your other criteria for selecting respondents for interview add in some access needs Aspiring artist Age 18 – 24 Active on social net works including Facebook & Twitter Aspiring visual artist Belongs to ‘ real life ’ and ‘ virtual ’ arts group Has Visual or double-deficit dyslexia/ Dyslexia affects reading and writing Page ‘ Young social networker ’ who happens to have an access need PageĬreating personas Meeting with key stakeholders Desk research Interviews with representative users Persona compilation Incorporate personas in product lifecycle and development Page personas Not creating a ‘ Dyslexic ’ or a ‘ Motor disability ’ persona but your target persona i.e. Inclusive personas with no extra work Judith Garman, Senior User Research Consultant 15 th September 2011īeing Inclusive Treating everyone the same Not making a distinction between users who may have an access need and those who don ’ t Including participants with access needs in your early research i.e.

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